Employment

The Capitol Theatre has two employment opportunities.

See below for details for a Box Office Manager and a Marketing Coordinator

Box Office Manager

Job Description:
The Capitol Theatre in Nelson, BC seeks a part-time Box Office Manager. Since opening its doors 32 years ago, the Capitol Theatre has grown into a cultural cornerstone for the residents of the City of Nelson and the region. Our mission is community enrichment through the arts and we achieve that trough providing facility for the performing arts and programming that is inspiring, offers youth engagement opportunities, is a home for great arts experience and a gathering place for community. We operate in an inspiring and inclusive environment, providing access to cultural expression in its many forms.

Reporting to the Executive Director, the Box Office Manager is a pivotal position, the face of the theatre, who is responsible for the efficient operation of front of house activities on a day to day basis and is positioned to temporarily take on the management of the theatre when the Executive Director is not around the workplace.The Box Office Manager ensures all customers and users are safe and that the service provided is of a high quality and is responsible for all ticket sales, which include managing the Theatre Manager ticket website, online and in-person ticket sales, theatre bookings and general office administration.

Responsibilities:

Administration

  • Field phone calls and return messages/respond to emails.
  • Open and distribute mail appropriately.
  • Order office supplies as needed.
  • Maintain the Box Office filing system.
  • Maintain open communication with the Capitol Theatre Executive Director, Technical staff and Marketing staff.
  • When time permits, assist with marketing strategies (direct email to parts services) and other tasks delegated by Executive Director.
  • Maintain membership lists.

Box Office Management

  • Sell tickets during box office hours, charge by phone and before event sales.
  • Print and organize tickets for online purchases.
  • Program Theatre Manager (TM) system for event tickets for Capitol events and renter events.
  • Manage the TM ticketing website which includes inputting and updating all production information and event set up.
  • Reconcile all ticket sales at the end of each day.
  • Reconcile cash floats including concession.
  • Prepare cash/cheque bank deposit and deliver deposits (as needed), secure the cash drawer and safe prior to departing theatre.
  • Conduct Theatre Manager deposits every 3 days and print reports for bookkeeper.
  • Prepare settlement reports for renter performances.
  • Maintain event programming and information at www.capitoltheatre.ca calendar.
  • Maintain user records.
  • Maintain Theatre Manager data base with up-to-date information.
  • Provide excellent customer service to co-workers and customers.

Front of House Management

  • Monitor and maintain concession inventory.
  • Coordinate, with other staff, the acquisition of supplies.
  • Liaise with suppliers.
  • Prepare for and attend Front of House (FoH) meetings and create monthly FoH event schedule.
  • Support FoH Committee.
  • Provide yearly FoH training including Fire Safety, Serving it Right and volunteer orientation.

Rentals Management

  • Manage theatre rental bookings, schedules, contracts and secure rental deposits.
  • Liaise between renter and technical staff.
  • Familiarity with rental policies and rates.
  • Ensure the theatre meets customer need and expectation.

Event Management

  • Print will-call tickets and manage at-door sales.
  • Support and work with Front of House staff.
  • Support FoH in managing patrons as required.
  • Work as part of team where necessary.
  • Count floats, enter concession profits, perform Theatre Manager deposit if required.
  • Assist in clearing the house of patrons, theatre cleanup, clean workspace & secure cash in safe.
  • Other related duties as assigned

Qualifications: 

  • Degree in Arts Administration or related education or comparable experience.
  • At least one year of office experience.
  • Ability to work flexible and irregular hours, including nights and weekends is required.
  • Outstanding organizational skills and attention to detail.
  • Experience working with a range of clients, from professional artists, community partners and youth.
  • Knowledge of performing arts disciplines including theatre, film exhibition, dance, music (of all genres), community and school presentations.
  • Ability to work in a fast paced, multi-tasking environment with a small staff.
  • Ability to work independently with a strict adherence to deadlines.
  • Mature personal judgment, exhibiting a high level of professionalism and diplomacy.
  • Excellent communication skills.
  • Excellent customer service skills.
  • Ability to multitask, prioritize and manage time efficiently.
  • Experience auditing daily funds and handling cash.
  • Experience in the setting and upholding safety standards in all parts of the venue – from stage, backstage, audience and FOH.
  • Experience working in a team-based collaborative environment with a positive attitude

Strong computer skills:

  • Experience with Microsoft Word, Excel, Outlook, Google calendar and Google Drive
  • Experience using Canva, Mailchimp,
  • Theatre Manager knowledge an asset.

 

How to Apply:
Please submit cover letter, résumé and the names and phone numbers of 3 references attached as a PDF or Word document (we do not accept Cloud hosting or File Sharing programs), by December 8, 2020 BY EMAIL ONLY to the attention of “Hiring Committee: Box Office Manager” Please note in your cover letter where you saw this job posting.

Capitol Theatre Email: capitolexecutivedirector@gmail.com *Please note the position title in the subject line*

We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. No telephone or walk-in inquiries please. All applications are considered confidential.
The Capitol Theatre is an equal opportunity employer.

Remuneration: 
Salary up to $24,000 depending on experience, plus 4 weeks paid vacation plus health benefit bonus after one year of employment. Employment contract for 24 hours per week, flex time. Tuesday – Friday: September – June including: 1.5 – 3 hours on show nights, which will include weekend and evening hours. (***12 hours only per week July & August). Box Office hours are Tuesday – Friday from noon – 4pm (flexible).

Closing Date:
December 8, 2020

Job Start:
January 5, 2021

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Marketing Coordinator

Job Description:

The Capitol Theatre in Nelson, BC seeks a part-time Marketing Coordinator. Since opening its doors 32 years ago, the Capitol Theatre has grown into a cultural cornerstone for the residents of the City of Nelson and the region. Our mission is community enrichment through the arts and we achieve that trough providing a facility for the performing arts and programming that is inspiring, offers youth engagement opportunities, is a home for great arts experience and a gathering place for community. We operate in an inspiring and inclusive environment, providing access to cultural expression in its many forms.

Reporting to the Executive Director, the Marketing Coordinator is responsible for planning, implementing, improving, tracking and reporting on marketing initiatives and improving the theatre’s market position.

Responsibilities:

  • Devise and implement marketing strategy and budget.
  • Develop marketing materials for annual season series and Capitol productions.
  • Keep Capitol Theatre website maintained and up to date.
  • Do Poster, flyer and programs design work and distribution.
  • Prepare displays around building that pertain to Capitol Theatre events.
  • Displays posters around building that pertain to Capitol Theatre rentals.
  • Manage Facebook, Instagram and Youtube pages and post regularly.
  • Write press releases and send information to newsletters; post on websites and calendars.
  • Write copy for advertising.
  • Prepare and deliver Radio interviews etc.
  • Field phone calls and return messages/respond to emails.
  • Help with projects as delegated by the ED.
  • Draft documents, reports and letters as needed.
  • Sub for Box Office staff when needed.

Qualifications: 

  • Experience in social media and the field of marketing and design or comparable experience.
  • Ability to work flexible hours (including the occasional night and weekend) is required.
  • Outstanding attention to detail.
  • Knowledge of performing arts disciplines including theatre, film exhibition, dance, music (of all genres), community and school presentations.
  • Ability to work in a fast paced, multi-tasking environment with a small staff.
  • Ability to work independently with a strict adherence to deadlines.
  • Excellent communication skills.
  • Ability to multitask, prioritize and manage time efficiently.
  • Experience working in a team-based collaborative environment with a positive attitude.

Strong computer skills:

  • Experience with Microsoft Word, Excel, Outlook, Google calendar, Google Drive and Drop Box.
  • Experience using design software i.e. Adobe Photoshop / InDesign, Canva, Mailchimp, YouTube, Instagram, Facebook, TikTok, Snapchat, etc.
  • Theatre Manager knowledge an asset.

How to Apply:
Please submit cover letter, résumé and the names and phone numbers of 3 references attached as a PDF or Word document (we do not accept Cloud hosting or File Sharing programs),
by December 8, 2020 BY EMAIL ONLY to the attention of “Hiring Committee: Marketing Coordinator”. Please note in your cover letter where you saw this job posting.

Capitol Theatre Email: capitolexecutivedirector@gmail.com *Please note the position title in the subject line*

We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. No telephone or walk-in inquiries please. All applications are considered confidential.
The Capitol Theatre is an equal opportunity employer.

Remuneration:
Salary up to $10,000 depending on experience, plus 4 weeks paid vacation plus health benefit bonus after one year of employment. Employment contract for 10 hours per week, flex time. Work from theatre office and home. Includes some weekend and evening hours.

Closing Date:
December 8, 2020

Job Start:
January 5, 2021

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