Employment | The Capitol Theatre

Job Posting: Box Office Assistant
Closing Date: April 30, 2024
Employment Start: May 7, 2024 or at the earliest opportunity thereafter

Organization Description:
Since opening its doors 37 years ago, the Capitol Theatre has grown into a cultural cornerstone for the residents of the City of Nelson and the region. The organization’s mission is community enrichment through the arts. We achieve that through operating and maintaining a facility for the performing arts and programming that inspires, offers youth and community engagement opportunities, is a home for great arts experiences and a gathering place for community. We operate in an inclusive environment, providing access to diverse cultural expression in its many forms.

The Capitol Theatre in Nelson, BC is dedicated to presenting artistic excellence in a range of events including community and professional theatre, dance, music, film, and youth programming. We produce, present and offer a wide variety of diverse live performing arts experiences and opportunities for the community and beyond. In addition to producing and presenting a season of touring artists’ events, the Capitol Theatre also supports community organizations, artists and agents as a rental venue.

Job Description:
The Capitol Theatre Restoration Society is currently accepting applications for the position of Box Office Assistant. Under the direction of the Capitol Theatre Executive Director and the Front of House Manager, the Box Office Assistant is responsible for managing box office shifts.

RESPONSIBILITIES:

GENERAL:

Perform Box Office and event management duties as scheduled at regular staff meetings.
Provide excellent customer service to patrons.
Requires evening and weekend work.

BOX OFFICE / EVENT MANAGEMENT

Manage Box Office shifts before, during and after events or during the day..
Field phone calls.
Work within the Theatre Manager ticketing software (training provided).
Print will-call tickets and manage at-door sales (cash, MC, Visa, debit).
Liaise between renter/stage manager and Front of House volunteers.
Support the Front of House volunteer team during Box Office shift; managing patrons as required.
Reconcile and re-set concession cash floats.
Assist in clearing the house of patrons, theatre cleanup, clean workspace & secure cash in safe.
Relief for Box Office during opening hours.
Maintain open communication with the Capitol Theatre Executive Director, Technical staff and Marketing staff.
Attend monthly staff meetings.

Other related duties as assigned

Qualifications:

Experience with customer service in a busy environment; the candidate will have excellent
communication and organization skills and the ability to maintain a positive attitude in stressful
situations.
Experience working within the Theatre Manager theatre software is an asset (training provided).
Prepared to work evenings and weekends.
Ability to work flexible and irregular hours, including nights and weekends is required.
Ability to work in a fast paced, multi-tasking environment with a small staff.
Ability to work independently.
Mature personal judgment, communication skills and ability to work in a team environment.
Ability to manage time efficiently, multitask and prioritize.

Additional skills that are an asset:

Experience with Microsoft Word, Excel, Google calendar and Google Drive.

How to Apply:

Please submit:
o a cover letter and
o a résumé as a PDF or Word document by April 27, 2024 to:

capitolexecutivedirector at gmail dot com
Please note the position title “Box Office Assistant” in the subject line.

Remuneration:
Annual Salary $3,792
Employment contract is for 16 hours/month. Employment hours are based on a flexible time schedule. A three-month probation period is in effect. Includes four weeks paid vacation, health benefit bonus after three months of employment, year-end bonus and two complimentary tickets to every Capitol Season Series event.
The Capitol Theatre is an equal opportunity employer. We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. No telephone or walk-in inquiries please. All applications are considered confidential.

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Job Posting: Building Custodian (BC)
Closing Date: April 30, 2024

Job Start: May 1, 2024 or at the earliest opportunity thereafter

Since opening its doors 37 years ago, the Capitol Theatre has grown into a cultural cornerstone for the residents of the City of Nelson and the region. The organization’s mission is community enrichment through the arts. We achieve that through operating and maintaining a facility for the performing arts and programming that inspires, offers youth and community engagement opportunities, is a home for great arts experiences and a gathering place for community. We operate in an inclusive environment, providing access to diverse cultural expression in its many forms.

Job Description: The Capitol Theatre in Nelson, BC seeks a part-time Building Custodian. Under the supervision of the Technical Director (TD) and reporting to the Executive Director (ED), the Building Custodian handles cleaning of the theatre to keep the overall appearance attractive and helps to ensure that the property is kept clean and safe for patrons. The Building Custodian (BC) is well versed in the use of cleaning products and cleaning procedures. On job training will be provided.

Responsibilities:

Paying attention to details to ensure meticulous cleanliness of all theatre spaces and surfaces inside and outside the venue.
Ensure that the facility is thoroughly cleaned prior to each show.
Ensure cleanliness of washrooms, showers, concession, offices, kitchenettes, etc.
Maintaining marmoleum flooring, carpets and upholstery using products suitable for different surfaces to achieve optimal results without causing damage.
Adherence to a cleaning schedule as determined at monthly mandatory staff meetings.
Ordering and organizing supplies and cleaning equipment for maximum efficiency of cleaning tasks.
Understanding and following health and safety guidelines related to cleaning chemicals, equipment usage, and maintaining a safe environment.
Maintaining clean street and alley appearance.
Clearing of snow and ice from entrance areas and sidewalk when required.
Other related duties as assigned.

Qualifications:

Cleaning experience.
Ability to work flexible and irregular hours, including nights and weekends is required.
Ability to work in a fast paced, multi-tasking environment with a small staff.
Ability to work independently.
Mature personal judgment, communication skills and ability to work in a team environment.
Ability to manage time efficiently, multitask and prioritize.

Additional skills that are an asset:

Experience upholding safety standards.
Building maintenance skills.
Experience with Microsoft Word, Excel, Google calendar and Google Drive.

How to Apply:

Please submit:

a cover letter and
a résumé as a PDF or Word document by April 30, 2024 to: capitolexecutivedirector at gmail dot com

*Please note the position title “Building Custodian” in the subject line.*

Remuneration:

Starting Salary $15,000

Employment contract is for 16 hours/week. Employment hours are based on a flexible time schedule. A three-month probation period is in effect. Includes four weeks paid vacation, health benefit bonus after three months of employment, year-end bonus and two complimentary tickets to every Capitol Season Series event.

The Capitol Theatre is an equal opportunity employer. We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. No telephone or walk-in inquiries please. All applications are considered confidential.